Sarah Giblin is an accidental designer. While waiting to get off an airplane, she noticed a fellow passenger nervously unzip his backpack and stuff his wallet and passport in his front jeans pocket. She soon unconsciously found herself reacting the same way: “My God, is my wallet and passport still there?” And then imagined an endless queue of backpack wearers concerned that the person behind them had easier access to their valuables than they did.

In this podcast, Sarah tells Jon how she developed the RiutBag, a backpack with zippers that go flush against the wearer’s back (with no zippers on the outside), and how she navigated the product development world without any design or manufacturing background.

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